Shipping policy

Shipping Policy of Echelon London

Echelon London strives to provide all our customers with a fast and reliable shipping service. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.

Delivery Times

Echelon London is committed to shipping all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders should arrive within 5-14 business days. Delivery times may vary due to factors such as weather conditions, periods of high demand, and customs procedures.

Free Shipping

Echelon London is proud to offer free shipping. Regardless of the amount of your order or your location, you will benefit from free delivery. This offer reflects our commitment to making our customers' shopping experience as pleasant and hassle-free as possible.

Shipping

All orders placed with Echelon London are shipped directly from our supplier. This method allows us to reduce processing times and ensure that our customers receive their products as quickly as possible. Additionally, it enables us to conduct stringent quality control on every item shipped.

Order Processing

After placing your order, you will receive a confirmation email. Echelon London processes and ships orders within 24 to 48 hours. Once your order is shipped, you will receive an email with tracking information, allowing you to monitor your package's progress to its final destination.

Order Tracking

Echelon London provides tracking information for all shipped orders. You will receive a tracking number via email once your order has been dispatched. With this number, you can track the status of your delivery on the carrier’s website.

Questions and Support

For questions about your order or our shipping policy, please contact our customer service at the following address: info@echelonlondon.com. Our dedicated team is ready to assist you and answer all your inquiries as quickly as possible.

Limitations and Exceptions

While we strive to meet the estimated delivery times, certain factors beyond our control may cause delays. Echelon London is not responsible for delays caused by customs, weather conditions, or other unforeseen circumstances. We appreciate your understanding and patience in such cases.

Conclusion

Echelon London aims to provide an exceptional online shopping experience with fast and reliable delivery. By adhering to our shipping policy, we ensure that every customer receives their products as quickly as possible while maintaining high satisfaction. For any additional information, please contact us at info@echelonlondon.com.